Restoring an HP computer to its factory settings involves a system recovery process. Two types of restoration for HP computers are known: destructive and non-destructive. For restoring an HP computer to its factory settings, you will need to do a non-destructive way. This will only repair the installation of Windows on your computer, replace any missing files or data and restore it to its factory settings. Here are the steps on how to do this.
1. Back up your files if you still can. If still possible, try to back up your files. You can do this by burning your files to a CD, or use an external flash drive with a high memory. You can also try to transfer it to other computers or send it to your email. There are also some websites that allows you to upload large amounts of data for free. Try mediafire.com.
2. Disconnect external devices. When you are doing this process, it is best to disconnect all external drives connected to your computer. Removal drives, USB drives, printer and scanner must be detached before performing the restoration process. You will only need your CPU, monitor, keyboard and mouse for this procedure.
3. Place the recovery CD and restart the computer. Once all peripheral devices are detached, you can now start the restoration process. Do this by placing the recovery CD into your disk drive, and then restart your computer afterwards. If your computer was not able to boot from the CD, you can try rebooting it and enter the setup screen. Select the CD drive as your default booting device.
4. Choose a recovery option that you desire. The next thing you need to do is to select a recovery option that you like to use. Since you are performing a non-destructive restoration, or system recovery, you can simply click “next” to proceed to the next step. For destructive recovery, go the “advanced” menu and click on the “destructive recovery” option and then click “next”.
5. Watch the restoration process. After you click next, the restoration process will begin. Watch the monitor while the computer is recovering to its factory settings. If there are any errors, the computer will wait for a response from you. So make sure to keep your eyes on the monitor until the process is complete.
6. If there are crashes while doing this process, restart your computer using a diagnostic mode. Sometimes, there will be errors in the restoration process after the system recovery. What you need to do is to go to the “start” menu and click “run”. From there, type in “msconfig” and click enter. Afterwards, select the radio button. You will find it next to the diagnostic startup: load basic devices and services only. Then, restart. You will need to reinstall some software
that was not properly installed.